We are currently shipping from our manufacturer in China, to ensure you will receive your order quickly and to reduce the emission of CO2
We have 2 shipping options:
The price for both may vary, depending where you live. Please keep in mind that ceramic material is heavier than others. Our Packaging is plastic-free and we are working to offer you plastic-free delivery, however, this may increase the weight of the package and the shipping price.
Please note that it is the buyer’s responsibility to pay any taxes and import duties. No refunds of uncollected customs packages.
If you need to add more shipping instructions to your order, please contact us via email at firstname.lastname@example.org immediately. Please have your order number ready or include it in your email.
To avoid making a mistake with your shipping please ensure you fill out your shipping details correctly.
- Economy delivery usually takes 8-15 business days to Australia, New Zealand and Asia. 10-20 days to Europe, Russia, Ukraine, Brazil, Mexico and Turkey.
- Standard delivery 5-7 days business days to Australia, New Zealand and Asia. 7-10 days to Europe, Russia, Ukraine, Brazil, Mexico and Turkey.
We use EMS shipping for Economy delivery and TNT, FedEx and DHL for Standard delivery.